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Our Return Policy
Eligibility for Returns
1. Returnable Items: You may return any unused and undamaged items that are still in their original packaging. This includes all tags, seals, and protective coverings that were included with the product at the time of purchase.
2. Non-Returnable Items: Please note that our skin care products are non-returnable for health and safety reasons. We cannot accept returns on any opened or used skin care items, as well as any other personal care products.
Return Process
1. Timeframe: All return requests must be initiated within 30 days of the date you received your order. Items returned after this period will not be accepted.
2. Initiating a Return: To start the return process, please email our customer service team at [customer service email address]. In your email, include the following information:
- Your order number
- A brief description of the item(s) you wish to return
- The reason for the return
3. Return Label: Once your return request is confirmed, we will provide you with a prepaid return shipping label via email. Please print this label and affix it securely to the package you are returning.
4. Packaging the Return: Please ensure that the product is securely packed to prevent damage during transit. We recommend using the original packaging whenever possible.
Refund Processing
Once we receive your returned item and verify its condition, we will process your refund. Please allow up to 5-7 business days for the refund to be reflected in your original payment method. Please note that shipping fees are non-refundable.
Exceptions
- Items that have been damaged, used, or are not in their original packaging will not be eligible for a refund.
- If you receive a defective or incorrect item, please reach out to us immediately so we can rectify the situation.
Contact Us
If you have any questions or need assistance with your return, please do not hesitate to reach out to our customer service team at ihavefissues@yahoo.com. We are here to help you and ensure your experience with
I HAVE FISSUES is a positive one.
Thank you for shopping with us!
Sincerely,
I HAVE FISSUES Customer Service Team
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As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.